Our Services

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Our Services

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Outsourcing

• we provide cost effective and efficient technical engineers / staff
• offering the services around the globe, we have our own presence in 16 countries, in other locations we use trusted partners
•  ready to for full-time, dispatched modes
• provide all legal documents requested to work in specific region
• we have qualified, certified, and experienced with language and National options
• we are ready to go with our partners in low budget projects
• project work
• 24/7, hour SLA available

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IT Operations

• Proceed all types of IT operations includes hardware, software, security, network, cabling etc
• Accepts ongoing , new projects , short terms and long terms projects.
• Offers Technical Engineers on dispatched , full-time , daily , half-day and hourly basis.
• We offers free site visit for preliminary investigation if required.
• Project delivery, calculate the customers feedback for better services
• We deliver services with 100% client satisfaction.
• We can support in local and global projects

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End User Support

• Our Technical Staff have special communication skills to understand the end user requirements
• Software and Hardware solutions
• software training
• support in accomplishing routine work
• 24/7/4 SLA
• setting the user interface as required by the user for smooth working.
• We can provide technical support as full-time, dispatched, daily, half-day or hourly basis.
• ensuring the smooth routine work

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IT Infrastructure Services

• Stock management services
• Break / Fix reports
• Deployment and up-gradation
• Installation and delivery management
• Updated stock report availability
• we are re-seller of many international  manufacture including HP, Dell and ZKTecho.
• Willing to support in short term and long term projects.

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Data Centers – Servers – Cabling

• We offers servers maintenance services, setting-up, up-gradation, installations and troubleshooting
• Cable pulling / laying. (internal / external)
• Data center development and management
• Technical services for data centers, servers and cabling.
• Project work
• CAT6 / CAT5 / Fiber

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Operation Systems Up-gradations

• We offers services for upgrading the operating system with all required software
• Windows 7, Windows 8.1 , Windows 10
•  Before upgrading we consider the system and software compatibility and configurations
• We provide OS up-gradation services globally
• We offers multi-languages operating systems
• Image creation, booting, installation and configuration
• Solutions for future up-gradation
• E-Mail client configuration

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Router & Switching – Networking Services

• We Offers services for Racking and Stacking of routers and switches
• Cabling (internal / external)
• Certified network specialists
• Troubleshooting / allowing remote access and hand support
• 24/7/4 SLA
• Devices operating systems configurations / up-gradation
• Supporting variety of manufacturer ( Cisco, Netgear D-Link and TP-Link)
• WIFI Network Services (establishing / maintenance)

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Consultancy and Legalization Services

• We issue all legal documents for our technical engineers required to work in that specific region
• Offering local consultancy free of charge to collect the preliminary information
• We issue legal letters / documents for security sensitive sites
• We offers legalization services to global firms interested in starting their branch in our local coverage areas
• We have team of legal advisers who can simplify your queries.

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Technical Support

• We provide technical support for all IT infrastructure includes servers, computers, networks, bio-metrics, and security
• Supporting globally
• Qualified, certified and experienced technical team
• 24/7/4 SLA
• Supporting on Hardware and Software
• Ready to go for short terms and long terms projects
• We provide technical engineers with specific certifications, qualifications and experience

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Full Time / Dispatched Mode Support

• We can go with both full time and dispatched modes of support
• we can have SLA of 24/7/4 on site support
• we provide all the required legal documents to the resident engineers
• Dispatched Mode can be hourly / half-day / full-day / weekly bases
• we do provide the backup Engineer for both dispatched and full-time modes
• we provide the holiday  back-fill services as well.

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Flexibility

• We offers flexible terms to our clients and partners
• Ready to go for ongoing and new projects
• Provide support on full-time, daily, half-day, and hourly bases
• Observe the sense of urgency
• 24/7/4 SLA
• Cost effective and quality services
• We stand with clients / partners in low budget projects

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Local IT Support

• Computers (Hardware / Software) all services
• Computer Networks, PBX/PBAX installations and services
• CCTV cameras (IP/analog) installations and services
• Printing and Scanning installation, configuration and services
• Time Attendance Devices Installation, Training and Services
• Door Access Control Installation and Services
• Ticketing System timely update on opened cases
• We provide technical engineers with specific certifications, qualifications and experience

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